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Flat Living Magazine Roundup – February 2024
In the evolving world of property management, the use of software and technology has rapidly increased. In this edition, our contributors have covered all things software and technology, exploring it's use in our industry.
Communal and Emergency Lighting Responsibilities
Darren Bagnall from Residentsline discusses what landlords and property managers can do to meet their moral and legal responsibilities to leaseholders when it comes to communal and emergency lighting. Thoughtful lighting schemes make a
Enhancing Security in Apartment Living: A Comprehensive Guide for RMCs and Directors
Belinda Bagnall from Residentsline discusses security in apartments and how it can be enhanced. Block residents expect the very best security- for the sake of their financial investment, their personal safety, and the protection of
A Reformed System for Leaseholders
Belinda Bagnall from Residentsline, discusses a number of recent changes to leasehold legislation. With the recent updates to the Financial Conduct Authority regulations, as well as the Government’s Leasehold and Freehold Reform Bill, leaseholders in
Commission Disclosure from 31st December 2023
Belinda Bagnall from Residentsline discusses the new regulations issued by the Financial Conduct Authority. As the Financial Conduct Authorities new regulations with regards to multi-occupancy residential buildings insurance come into effect, leaseholders will be given
A Flat Owner’s Winter Preparedness Checklist
Belinda Bagnall from Residentsline looks at how flat owners can prepare for winter. As we approach the colder months, it's time for flat owners to shift their focus to winter preparations. Concerns about heating,
Proactive Steps to Prevent Disputes Between Neighbours
Belinda Bagnall from Residentsline, provides valuable insights and practical advice on how flat owners can take proactive measures to prevent disputes. Prevention is always better than the cure. This old adage is absolutely correct when
Overcoming the Challenges of Major Works
Belinda Bagnall, Managing Director of Residentsline, gives an insight into overcoming the challenges of major works in your block of flats. Carrying out substantial works on or in blocks of flats for the purposes of
Insurance and Freehold: Everything You Need to Know
Belinda Bagnall, Managing Director of Residentsline, provides more information about insurance and freehold and how it can help you. Multiple-occupancy buildings need varying cover depending on their construction, the number of flats and the amenities
Navigating the Underwriting Process: Finding the Right Policy for Our Customers
Belinda Bagnall, Managing Director of Residentsline provides more details about the underwriting process. The underwriting process is largely unknown to people who work outside of the insurance industry. Many aren’t aware of the level
The FCA’s Proposed Multi-Occupancy Leasehold Insurance Reforms
Belinda Bagnall, Managing Director of Residentsline, looks at the FCA's proposals to reform multi-occupancy leasehold insurance. Following their government-requested review, the Financial Conduct Authority is proposing “new rights and protections for leaseholders to improve
The End of Leasehold Property in England?
Belinda Bagnall, Managing Director at Residentsline, looks at the changes in the leasehold sector in recent times. Recently there has been much discussion around changes to the leasehold sector, and whether they spell the
Residentsline Sponsors Female Driver for Formula Woman Academy
Poppy Abel has joined the Formula Woman Academy, a platform designed to prepare young female drivers to progress to higher levels of competition. And to achieve their dreams of becoming professional racing drivers. Poppy
The Health & Safety of Your Residents
Belinda Bagnall, the Managing Director of Residentsline, provides insights into ensuring the health and safety of your residents. The role of Property Manager or Residents’ Management Company (RMC) Director is a varied one, but at
Leasehold Reform: New Announcements for 2023
Belinda Bagnall, Managing Director of Residentsline, provides us with an update on potential leasehold reforms in 2023. The Secretary of State for Levelling Up, Housing and Communities, Michael Gove has reignited discussions around potential Leasehold
Are Your Communal Areas Correctly Insured?
Belinda Bagnall from Residentsline discusses the importance of ensuring your communal areas are correctly insured. With all of the insurance requirements entrusted to Property Managers and Residents’ Management Companies, it can be easy to overlook
EV Charging: A Rundown for Block Managers
Belinda Bagnall of Residentsline, provides block managers a brief guide on EV chargers. As electric vehicles become more common among residents and their guests, block managers who’ve yet to take the plunge may well
A Guide to Property Claims Inflation
Belinda Bagnall of Residentsline looks at the reasons behind the inflation of property insurance claims. It’s no secret that prices are going up. From food basics to fuel to clothing; everyone is feeling the effects
Insurers and Fair Value Assessments – have you done yours?
Belinda Bagnall of Residentsline looks at the need to ensure you are being fair in all of your business dealings. Since the Financial Conduct Authority launched their “Treating Customers Fairly” principles in 2006, all
Communal Areas: Disputes and Fire Risks
Belinda Bagnall, Managing Director of Residentsline, looks at fire risks within blocks of flats. Fire safety is still high on the agenda across the country. Since Grenfell, it’s been talked about more in the
How to Check That Your Cladding is Safe
Belinda Bagnall, Managing Director of Residentsline, provides information on how to check that your cladding is safe.
Additional Services Provided by Residentsline
Belinda Bagnall, Managing Director of Residentsline, provides details of the additional services that Residentsline provides.
The Difference Between RTM and Buying Your Freehold
Belinda Bagnall, Managing Director of Residentsline, explains the difference between Right to Manage and buying your freehold. The terms leasehold, freehold, collective enfranchisement and right to manage can be confusing, especially if you’re not a
Customer Service in 2022
Belinda Bagnall, Managing Director of Residentsline, explains the importance of customer service when managing blocks of flats.