News
A Flat Owner’s Winter Preparedness Checklist
Belinda Bagnall from Residentsline looks at how flat owners can prepare for winter. As we approach the colder months, it's time for flat owners to shift their focus to winter preparations. Concerns about heating,
Proactive Steps to Prevent Disputes Between Neighbours
Belinda Bagnall from Residentsline, provides valuable insights and practical advice on how flat owners can take proactive measures to prevent disputes. Prevention is always better than the cure. This old adage is absolutely correct when
Overcoming the Challenges of Major Works
Belinda Bagnall, Managing Director of Residentsline, gives an insight into overcoming the challenges of major works in your block of flats. Carrying out substantial works on or in blocks of flats for the purposes of
Navigating the Underwriting Process: Finding the Right Policy for Our Customers
Belinda Bagnall, Managing Director of Residentsline provides more details about the underwriting process. The underwriting process is largely unknown to people who work outside of the insurance industry. Many aren’t aware of the level
The End of Leasehold Property in England?
Belinda Bagnall, Managing Director at Residentsline, looks at the changes in the leasehold sector in recent times. Recently there has been much discussion around changes to the leasehold sector, and whether they spell the
Residentsline Sponsors Female Driver for Formula Woman Academy
Poppy Abel has joined the Formula Woman Academy, a platform designed to prepare young female drivers to progress to higher levels of competition. And to achieve their dreams of becoming professional racing drivers. Poppy
The Health & Safety of Your Residents
Belinda Bagnall, the Managing Director of Residentsline, provides insights into ensuring the health and safety of your residents. The role of Property Manager or Residents’ Management Company (RMC) Director is a varied one, but at
Are Your Communal Areas Correctly Insured?
Belinda Bagnall from Residentsline discusses the importance of ensuring your communal areas are correctly insured. With all of the insurance requirements entrusted to Property Managers and Residents’ Management Companies, it can be easy to overlook
Insurers and Fair Value Assessments – have you done yours?
Belinda Bagnall of Residentsline looks at the need to ensure you are being fair in all of your business dealings. Since the Financial Conduct Authority launched their “Treating Customers Fairly” principles in 2006, all
Communal Areas: Disputes and Fire Risks
Belinda Bagnall, Managing Director of Residentsline, looks at fire risks within blocks of flats. Fire safety is still high on the agenda across the country. Since Grenfell, it’s been talked about more in the
How to Check That Your Cladding is Safe
Belinda Bagnall, Managing Director of Residentsline, provides information on how to check that your cladding is safe.
Additional Services Provided by Residentsline
Belinda Bagnall, Managing Director of Residentsline, provides details of the additional services that Residentsline provides.
The Difference Between RTM and Buying Your Freehold
Belinda Bagnall, Managing Director of Residentsline, explains the difference between Right to Manage and buying your freehold. The terms leasehold, freehold, collective enfranchisement and right to manage can be confusing, especially if you’re not a
Deciding on the Right Insurance Broker
Belinda Bagnall, Managing Director of Residentsline, focuses on the reasons finding the right insurance broker is important for you and your block of flats.
Why is Index Linking so High in 2022?
Belinda Thorpe, Managing Director at Residentsline, explains why Index Linking has increased in 2022. Index Linking (also known as Indexation) is “the adjustment of an asset's value to reflect inflation and deflation”. In terms of asset-linked
Private Roads and Gated Estates
Belinda Thorpe, Managing Director at Residentsline, explains our Roads and Private Estates cover for those in need of a bespoke quote for their gated block. Gated estates provide a level of security that is largely
Storm Damage and Your Insurance
Belinda Thorpe, Managing Director at Residentsline Flats Insurance, explains more about storm damage and how that impacts your insurance policy. Most property managers will have to deal with storm damage at some point during the
Residentsline Superheroes of 2021
Belinda Thorpe, Managing Director at Residentsline Flats Insurance explains how important her team has been to her business in 2021.
Frozen Pipe Emergencies: Vital First Steps and Preventative Measures
Belinda Thorpe, Managing Director at Residentsline Flats Insurance, explains how to ensure your block of flats is protected in the event of frozen or burst pipes this winter. Winter will soon be upon us, and
What to Do If You Don’t Agree with Your Service Charge Demand
Belinda Thorpe, Managing Director of Residentsline advises what to consider if you do not agree with the service charge demand you have received. Service charges can be a point of contention between landlords and
Why have insurance premiums increased?
A tougher attitude to risk and pricing across the insurance market has developed which now sees the flats insurance sector entering what is known as a ‘Hard Market’ for property and commercial insurances. What do
An overview of Major Works and Section 20
Belinda Thorpe, Managing Director of Residentsline, provides an overview of what you need to know about Major Works and Section 20. Major works, otherwise known as qualifying works, are any works being done to the building
Extending Your Lease: The Beginning
Belinda Thorpe, Managing Director of Residentsline explains the basics of extending your lease. Thinking of extending your lease? Or maybe you’ve never thought about it and haven’t got a clue why you would need
Insuring a Listed Building
Belinda Thorpe, Managing Director of Residentsline explains how to insure a listed building. If you own or are responsible for a listed building, the necessity to insure it correctly is two-fold: you must insure