Policy Wordings and Product Downloads
Residentsline aims to make it as easy as possible for all of our customers to take out the appropriate level of cover for their block of flats insurance. Over our 28 years’ of experience, we have learned that sometimes you might need a helping hand when it comes to understanding the policy wording. That’s why we have put together this handy page as an overview of some of the main policies and summaries you will find across our site, together with detailed PDF documents and more.
The policies and summaries provided below are the existing versions of the products we currently use however we maintain an extensive archive of previous versions of these documents which may be relevant to you for your most recent or historic period of cover. Please contact us if you wish to have more details about the previous version of these documents and we will be happy to assist
For more help understanding our policy wording, get in touch with a member of the friendly Residentsline team today using the contact details here. Alternatively, you can request a callback, we’re always happy to help.
Allianz
Lift Inspection and Machinery Breakdown Insurance
Allied World
Property Owners Insurance
ARAG
Legal Expenses
AVIVA
Management Liability Insurance
Machinery Breakdown
AXA
Flats Insurance Policies
- Policy Wording (Effective until 31.12.2025)
- Policy Wording (Effective from 01.01.2026)
- Claims Information
- Important Information for AXA Policyholders
- Key Facts
- Leaseholder Policy Information
- Key Changes Summary (Effective from 01.01.2026)
Brit
Flats Insurance Policies
Terrorism Insurance
British Engineering Services
Engineering Inspection
Roads and Private Estates
Roads and Private Estates
Roads and Private Estates Insurance
Underwritten by AXA Insurance UK plc – property damage and combined liabilities cover
- Policy Wording (Effective until 31.12.2025)
- Policy Wording (Effective from 01.01.2026)
- Summary of Cover
Roads and Private Estates Insurance
Underwritten by Irwell Insurance Company Limited – property owners liability cover
- Policy Wording
- Summary of Cover (document under development)
Intact Insurance
Flats Insurance Policies
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- Policy Wording (Effective until 31.03.2026)
- Policy Wording (Effective for all new and renewal business from 01.01.2026)
- Summary of Cover
- Claims Information
- Notice to Policyholders (Effective for all new and renewal business from 01.01.2026)
- Important Information for RSA Policyholders