News
Shared Spaces, Shared Responsibility: Keeping Common Areas Clean and Welcoming
Belinda Bagnall from Residentsline Insurance explains how shared spacess do not look after themselves and so clear expectations, routines and a sense of shared responsibility are needed to ensure their upkeep and how Residents’ Management
Flat Living Magazine Roundup – May 2025
This Mental Health Awareness Month, our contributors delve into the topic of mental health and wellbeing in the industry. From recognising signs of domestic abuse as a block manager to RMCs fostering supportive communities,
Flat Living Magazine Roundup – April 2025
This month, we're diving into the world of software and technology. Our expert contributors explore the growing role of AI in block and property management, offering fresh perspectives on how innovation is reshaping the
Managing More Than Just Buildings: How RMCs Can Support Leaseholder Wellbeing
Belinda Bagnall from Residentsline looks at the wider role that RMCs can play in creating happy, healthy homes, especially in an age where community, connection and wellbeing are more important than ever. When we think
Flat Living Magazine Roundup – March 2025
This month's issue explores the fascinating world of listed and historic buildings. Our incredible contributors provide insight into the unique challenges these structures face, as well as the complex legal frameworks that govern their
The Rise of Net-Zero Apartments: How Technology and Insurance Are Shaping the Future
Belinda Bagnall from Residentsline Insurance explores the trend plus the role smart technology is playing and how insurance is evolving to meet the needs of sustainable living. Sustainability is more than a buzzword in today’s
Common Risks Facing Historic Buildings and How to Mitigate Them
Belinda Bagnall from Residentsline Insurance explores the risks faced by historic buildings and their owners, as well as practical ways to mitigate them. Listed and historical buildings form a part of UK heritage and
Insurance Claims in Communal Areas and Why Private Roads Should be Insured
Belinda Bagnall from Residentsline discusses the scenarios that could lead to a claim and outlining the newly available policy Residentsline has created to ensure that you and your team are covered. While anyone looking
Understanding Leasehold vs. Freehold in the UK: Why Flats and Apartments Are Affected
Belinda Bagnall from Residentsline Insurance, explains the difference between leasehold and freehold ownership, how the two styles of home ownership came about and the pros and cons of leasehold ownership in 2024. With so much
Building Safety and Insurance: How New Regulations Shaped the Insurance Landscape in 2024
Belinda Bagnall, Managing Director of Residentsline, looks at how the new landscape has shaped the insurance market, covering the Building Safety Act, EWS1 forms, fire safety and remediation works, as well as the effects of
Right to Manage and Your Insurance
Belinda Bagnall from Residentsline explains how RTM affects your building insurance and what leaseholders should consider when securing or changing their insurance policy. The Right to Manage (RTM) is an important concept for leaseholders living
Investing in the Upkeep of Your Block of Flats or Apartments
Belinda Bagnall from Residentsline Insurance explores how investing in consistent upkeep can prevent expensive repairs, reduce insurance costs, attract happy residents and boost property value. It is easy for those managing a block of
How Insurance Companies Utilise Reinstatement Cost Assessments
Belinda Bagnall from Residentsline, provides more information about reinstatement cost assessments, how to make sure yours is correct, and how they’re utilised by the insurance industry. Assessing coverage limits and policy premiums is a
Home Emergency Insurance for Property Managers
Our Home Emergency policy for Property Managers, provides you with a low-cost solution, ensuring help is always available when you need it most.
Roads and Gated Estates Insurance for Property Managers
Our unique Roads and Private Estates Insurance policy has been tailor-made for Property Managers.
Lift Inspection and Insurance for Property Managers
Residentsline provides a range of Lift Inspection and Lift Insurance services, at competitive prices.
Terrorism Insurance for Property Managers
Our Terrorism Insurance policy for Property Managers will protect your block of flats in the events of damage caused by an act of terror.
Management Liability Insurance for Property Managers
Our Management Liability insurance policies for Property Managers give you the peace of mind and protection you need when managing blocks of flats.
Flats Insurance for Property Managers
Our flats insurance policies for Property Managers are recognised as one of the most reliable policies on the market.
The Impact of Leasehold Reform on Service Charges
Belinda Bagnall from Residentsline, explores leasehold reform and their financial implications for both leaseholders and freeholders alike. Leasehold reform has been a significant topic of discussion in recent years. One notable area of discussion
Building Safety Update
Belinda Bagnall, Managing Director at Residentsline, provides an update on building safety, particularly focusing on the Building Safety Act. With so many changes to leasehold law in recent years, we wanted to provide a
Claims Management: Navigating the Insurance Process for Listed Building Restoration
Belinda Bagnall, Managing Director of Residentsline Insurance, provides guidance for owners including documentation requirements, the loss assessment process, and handling claim settlement negotiations. Damage to listed buildings can be devastating for owners. These precious
The Importance of Accessible Mental Health Services for Residents
Belinda Bagnall from Residentsline discusses how property managers can support struggling residents and why they should be considering the mental health of their residents in everything they do. From the 13th to the 19th of May 2024,
Communal and Emergency Lighting Responsibilities
Darren Bagnall from Residentsline discusses what landlords and property managers can do to meet their moral and legal responsibilities to leaseholders when it comes to communal and emergency lighting. Thoughtful lighting schemes make a